Activating Serum FAQs

I’m not currently losing hair, but I want to prevent it. Will this help?

Yes! Prevention is the most effective measure that you can take against thinning hair. The active botanicals and science-backed ingredients in Activating Serum help nourish your scalp and maintain follicle health. With regular use, Activating Serum helps maintain your hair’s normal growth cycle.

When will I start seeing results?

Activating Serum starts working immediately, but it can take up to three months for you to see noticeable results simply because it takes a while for your hair cycle to respond to treatment. Patience and consistency are key; new hair doesn’t happen overnight. You will see improvement in your scalp health, including dryness and itchiness, within the first 2-3 weeks.

Can I use these products if I’m also using prescription hair loss medication?

Yes, our products work with internal prescription hair loss medications like finasteride and topical medications like minoxidil. If you are using other topical medications, please check with your doctor first before layering treatments. Always consult your doctor before starting any new regime.  

Will the Activating Serum make my hair extensions greasy?

No, it will not. When you have hair extensions installed, place the dropper in between your tracks and gently massage the roots only. It will not leave your hair greasy.

Are all your products safe for use while pregnant and during postpartum?

Yes! All our products were formulated to be safe for use while pregnant and breastfeeding, but it’s always best to check with your doctor before you try new products.

Are all your products safe for color-treated hair?

Yes, all our products can be safely used on color-treated and highlighted hair. We don’t use harsh sulfates or other ingredients that can diminish the lifespan of your dye job, so you’re good to go.

If I stop using Activating Serum, will my hair go back to how it was?

Thinning hair is no different than aging skin or acne. If you stop using your anti-aging cream or acne treatment, your wrinkles and breakouts will gradually come back. The same goes for thinning hair. If you stop using our products, your hair will gradually make its way back to its starting point–unless something has changed inside your body as a result of other health and lifestyle changes. It’s important to stress that this process will be gradual. If you stop using Activating Serum, your hair won’t suddenly change the next day, week, or even month.

Why does the Activating Serum make my scalp tingle?

Activating Serum was specifically formulated to increase blood flow to the surface of the scalp in order to promote and maintain the health of your hair follicles. As blood rushes to the surface, your scalp may feel warm. This sensation should dissipate within 5-10 minutes. If, at any point, the warming sensation becomes painful, rinse out the product immediately.

Can I use Activating Serum if I’m also using minoxidil?

Yes! In fact, many of our customers use minoxidil and have been happy with the boost in results they’ve seen from using both treatments together. In addition to their long-term benefits, both Activating Serum and minoxidil can help your hair immediately feel thicker (just blow-dry after application to see the difference), so they also make a great styling combination.

Can I use the Activating Serum while taking biotin supplements?

Yes! In fact, wellness supplements and Activating Serum make a great combination. Many of our customers use vitamin supplements (like biotin) and Activating Serum, and asked that we create our own, so we did! Both Revitalizing and Revitalizing+ Supplements are formulated to support your body with clean, high-quality, essential nutrients that you need for optimal scalp and hair health.

Does the Activating Serum work for people with Alopecia?

Yes, our Activating Serum does work for people with Alopecia. While the underlying cause of hair loss is sometimes unknown, we do have customers with alopecia who have reported seeing 'baby hairs' after 3 to 4 months of consistent use.

Do you have any clinical trials to support the effectiveness of the Activating Serum?

You can review the science behind our serum on our site - as well as here: https://blog.collectivelabs.com/the-science-behind-the-serum/

Can I use my regular styling products?

Sure! Activating Serum adds volume and makes your hair feel thicker, so you might not actually need to use other styling products to get the look you want. That said, Activating Serum does play nicely with others. There’s no need to change your regimen if you’re hooked on a specific styling aid.

Why do I need to wash my hands after using the Activating Serum?

Activating Serum contains ingredients that can be irritating to your eyes. We recommend washing your hands after use so that you don’t accidentally introduce the product to the eye area.

Is the Activating Serum FDA approved?

Since the Activating Serum does not contain any drugs, it does not need to be FDA approved. However, we have scientific studies to support the effectiveness of our Serum. You can review the science behind our serum on our website - as well as here: https://blog.collectivelabs.com/the-science-behind-the-serum/

Can I use the Detoxifying Shampoo on my hair extensions?

We do not recommend using the Detoxifying shampoo on your hair extensions. It is meant to be used on your natural hair before installing your hair extensions or wig.