Unfortunately, we do not offer exchanges, but you can always return your item for store credit and place a new order. To initiate a return, please email us at support@truegloryhair.com with your order number and reason for return, and we will provide you with instructions.
We want our customers to feel confident and happy with their purchase, and we strive to make the return process as simple and stress-free as possible.
Our customer service team is available Monday through Friday from 10 AM to 5 PM EST to assist you with any questions or concerns you might have. Contact us directly at support@truegloryhair.com, or call us at 678-916-6745. You can also submit your information through the contact form, and a member of our service team will get back to you during business hours.